Frequently Asked Questions
Still Have Questions? Feel Free to Contact Us
We’re here to help ensure your stay at The Iron Rail Inn is seamless and enjoyable.
Phone Number
(575) 205-4002
Mail Address
re**********@*********nn.com
General Information
We’ve gathered answers to the questions our guests (and future guests) ask most often. If you still need help, call us at (575) 205‑4002 or email re**********@*********nn.com.
We’re at 501 Terrace Avenue in Chama, New Mexico, directly across the street from the Cumbres & Toltec Scenic Railroad depot—a two‑minute walk to your train car.
Check‑in: 3:00 PM – 8:00 PM
Check‑out: by 11:00 AM
Early arrivals are welcome to drop luggage with us until their room is ready.
No. The Iron Rail Inn is a lovingly restored two‑story building without an elevator. If stairs are a concern, please request a ground‑floor room when booking.
Chama sits at 7,860 ft and enjoys cool mountain evenings year‑round. Ceiling fans and operable windows keep rooms comfortable— there is no A/C on the property.
The inn is 100 % smoke‑free indoors. A designated outdoor smoking area is provided in the rear parking lot.
No. Instead, guests relax in our vintage lobby coffee bar or the on‑site Iron Rail Bar & Grill.
Train Travel & Luggage
Find quick answers about staying at The Iron Rail Inn.
We are literally across the street—less than 500 feet—to the Cumbres & Toltec platform.
Yes. From 9 AM onward we will securely store your luggage and place it in your room once housekeeping is complete.
Rooms & Amenities
No—each of our 13 rooms is unique. Bedding layouts range from single‑queen rooms to a family room with a trundle and a double‑queen suite of two joined rooms.
Free high‑speed Wi‑Fi, flat‑screen TV, ceiling fan, private bath with walk‑in shower (or tub in the bunk room), plush linens, and locally‑roasted coffee service.
Free high‑speed Wi‑Fi, flat‑screen TV, ceiling fan, private bath with walk‑in shower (or tub in the bunk room), plush linens, and locally‑roasted coffee service.
Yes, complimentary off‑street parking is included—one vehicle per room. Oversize or trailer parking is available with advance notice.
Payment & Policies
Visa, Mastercard, American Express, and Discover.
Yes. A deposit equal to 50 % of the first night’s rate—or $80, whichever is lower— is charged at booking to hold your room.
• 7 days or more before arrival: full refund of deposit.
• 48 hrs – 6 days: deposit converted to a credit voucher valid for 12 months.
• Less than 48 hrs or no‑show: deposit forfeited.
History & Heritage
The Iron Rail Inn occupies a railroad-era structure that has welcomed travelers for well over a century. Recent renovations (completed in 2025) preserved its original woodwork while upgrading every guest room.
Originally built to lodge rail crew and passengers, the building has seen many uses but has always provided hospitality tied to Chama’s steam‑train history.
Bar & Dining
Yes—the Iron Rail Bar & Grill is located on the ground floor and is open to the public as well as hotel guests.
Breakfast 7–10 AM • Dinner 5–9 PM (closed Mondays). Hours may vary seasonally; check at the front desk for current schedule.
Hearty New Mexican classics, seasonal specials, and a rotating tap list of regional craft beers.
Walk‑ins are welcome. Parties of six or more can call ahead to reserve a table.
